Delivery Information

How much does delivery cost and how long does it take?

 

Delivery type

Cost

Timescale

     

Standard UK delivery 

£3.95

Within 5 working days, Monday to Saturday

Standard UK delivery (on orders over £25)

Free

Within 5 working days, Monday to Saturday

Next day UK delivery*

£4.95

Order by 7pm for next day delivery, subject to availability

 

   

International delivery - Australia, Canada, New Zealand and USA

£15 (Free above £60 )

 Around 10-14 working days

International delivery – Austria, Belgium, France, Germany, Republic of Ireland, Spain+

Please see our dedicated international sites.

Standard - €4.95

 4-6 working days, except ROI which is 3-5 days

International delivery –EU

£7.50

Around 7-10 working days

International delivery – Rest of world^

£15

Around 10-14 working days

Do you deliver to all UK addresses?

Yes, we do for almost all of the products on offer. Our Next Day Home service is available to most UK postcodes. However, we do not offer this service to your chosen address it is due to courier restrictions. Please try an alternative address or choose a different delivery service.

If you chose Next Day Home delivery and placed your order before 12:30 AM, your order should arrive the following working day between 9am and 6pm

How long do standard deliveries take?

We aim to deliver within 4 -5 working days.

What happens if I am out when the courier comes?

No problem. Our couriers will either leave the parcel with a neighbour, leave it somewhere safe, or will take it away again for redelivery. They will place a card through your door to let you know that they have been, and what action they have taken.

Can I order a delivery to go to my place of work, or another address?

Yes, this is no problem. When ordering, please put in the delivery address you require and give us your billing address as well.

Can I cancel or change my order?

We cannot currently cancel or change orders.